custom-community-header-logo.text

Mog27 · ‎22-12-2021

I’m tired of having no signal at my home address and constantly told there are improvements happening.this has been going on now for over two years yet I’m still expected to pay for your services!

Cleoriff · ‎22-12-2021

@Mog27

If I had problems for 2 years, I would have changed network by now.

Get a few PAYG sims from other networks and see which gives you the best signal. Pay off your plan and move.

Guide: Cancelling Your Contract

Veritas Numquam Perit

View solution in original post

MI5 · ‎22-12-2021

@Mog27

It doesn't appear that it will ever change so I suggest you try other networks PAYG sims and then move to the one that works best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎22-12-2021

@Mog27

If I had problems for 2 years, I would have changed network by now.

Get a few PAYG sims from other networks and see which gives you the best signal. Pay off your plan and move.

Guide: Cancelling Your Contract

Veritas Numquam Perit

custom-community-header-logo.text

No signal

I want to change bank details

Refund

Moving abroad

Keep my old number

How to cancel O2 contract without visiting store