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Enforcement and termination notice

eezzeetiger
Level 1: Joiner
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on ‎27-11-2023 21:58

on ‎27-11-2023 21:58

Hi - I received an enforcement and termination agreement yesterday, dated 16/11/23

 

I assume this relates to me transferring my phone data to EE.

 

However My o2 account shows not outstanding amount and the letter shows no method of payment

 

Please advise

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MI5
Level 94: Supreme
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on ‎27-11-2023 22:09

on ‎27-11-2023 22:09

@eezzeetiger 

You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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