cancel
Showing results for 
Search instead for 
Did you mean: 

Eligibility for o2 Travel Inclusive Zone Bolt on

GAG
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Why am I not eligible for the above if I have o2 Refresh, Pay Monthly and 15gb.    Does anyone automatically get the elusive o2 Travel Inclusive Zone Bolt on included for free?

Message 1 of 11
1,705 Views
10 REPLIES 10

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @GAG 

Any tariff 20GB and above. All info here

https://www.o2.co.uk/international/travel-inclusive-zone

 

Free O2 Travel in our Inclusive Zone is available for our eligible O2 Refresh tariffs, as well as sim only tariffs higher than 20GB (20GB excluded). Not available on 30 Day sim only tariffs.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 11
1,583 Views

Anonymous
Not applicable

Yes I did although I’m not on 20GB

Message 3 of 11
1,583 Views

Cleoriff
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Yes it does say 'eligible Refresh tariffs'......so @GAG  should contact customer services to check

https://www.o2.co.uk/contactus

 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 11
1,577 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Not just refresh tariffs.
It's on 2 of mine which are simo. One 18gb and the other 20gb.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 11
1,574 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@MI5 wrote:
Not just refresh tariffs.
It's on 2 of mine which are simo. One 18gb and the other 20gb.

They need to change the official information then. It quite clearly says higher than 20gb for sim only.

Veritas Numquam Perit

Girl in a jacket
Message 6 of 11
1,572 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Martin-O2 @EmilieT  could you check this out please. The official information for Travel Inclusive appears to be out of date?

Veritas Numquam Perit

Girl in a jacket
Message 7 of 11
1,564 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cleoriff wrote:

@MI5 wrote:
Not just refresh tariffs.
It's on 2 of mine which are simo. One 18gb and the other 20gb.

They need to change the official information then. It quite clearly says higher than 20gb for sim only.


Complete rubbish!

tarrif.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 11
1,561 Views

Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

And as I said, the official information is wrong. I am NOT disputing what you say at all!

Veritas Numquam Perit

Girl in a jacket
Message 9 of 11
1,558 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
I never said you were disputing it......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 11
1,553 Views