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Disney+ offer when I purchased my new device and plan

BeeEdwards
Level 1: Joiner
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on ‎12-09-2023 19:02

on ‎12-09-2023 19:02

Hi there,

I recently purchased a new phone and device plan and was offered access to 3 months free Disney+ . The offer seems to have disappeared from my account before I was able to sign up. Can this please be reinstated? Many Thanks.

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MI5
Level 94: Supreme
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on ‎12-09-2023 19:12

on ‎12-09-2023 19:12

@BeeEdwards 

You have to claim within 28 days. 

Guide: Adding and removing O2 Extras  

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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