Deposit

[Adam8]

Is there any way I can get my phone deposit back since it’s past the 3 months of paying it during these times?

[Bambino]

@Adam8 Your deposit should be refunded after the full three months, so you should get it next month.

[jonsie]

It will be credited to your 4th bill @Adam8 

Then you need to call to request it be paid back to your bank account

Guide: Coronavirus Community Help and Support 

[O2Stacey]

Hi @Adam8 

Please see the link to the help and support page for more details. https://www.o2.co.uk/help/account-and-billing/refunds

Hope this helps

Stacey  

[Adam8]

So how will I be able to contact to get it back as you can’t call o2 during these times