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Delivery address

Dyerhm
Level 1: Joiner
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I trying to upgrade my daughters phone, however she is at University with a different address. When choosing click and collect it requires my ID which is not possible for my to give to her. When choosing delivery the address is my own but I need to send it to her term address so she can have the phone ASAP. Is there a chance I can change the address?
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Anonymous
Not applicable

@Dyerhm You need to contact customer service to change the address as they will need to override the system 

 

https://www.o2.co.uk/contactus

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Anonymous
Not applicable

@Dyerhm You need to contact customer service to change the address as they will need to override the system 

 

https://www.o2.co.uk/contactus

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Cleoriff
Level 94: Supreme
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Hi @Dyerhm

You will need to speak directly to customer services and see what they can do for you

https://www.o2.co.uk/contactus

 

Veritas Numquam Perit

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EmilieT
Former Staff
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Hi @Dyerhm, did you get a chance to call Customer Service to get this sorted? Let us know how you're getting on, and which exciting device your daughter will get! slight_smile

 

 

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