Solved: Re: Delivery address

Dyerhm · ‎20-11-2018

I trying to upgrade my daughters phone, however she is at University with a different address. When choosing click and collect it requires my ID which is not possible for my to give to her. When choosing delivery the address is my own but I need to send it to her term address so she can have the phone ASAP. Is there a chance I can change the address?

Anonymous · ‎20-11-2018

@Dyerhm You need to contact customer service to change the address as they will need to override the system

https://www.o2.co.uk/contactus

View solution in original post

Anonymous · ‎20-11-2018

@Dyerhm You need to contact customer service to change the address as they will need to override the system

https://www.o2.co.uk/contactus

Cleoriff · ‎20-11-2018

Hi @Dyerhm

You will need to speak directly to customer services and see what they can do for you

https://www.o2.co.uk/contactus

Veritas Numquam Perit

EmilieT · ‎21-11-2018

Hi @Dyerhm, did you get a chance to call Customer Service to get this sorted? Let us know how you're getting on, and which exciting device your daughter will get!

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