Solved: Re: Data Roaming

Joseph1 · ‎29-05-2020

I came to Cyprus for a couples of weeks and my data roaming is not working. What do I have to do so I can roam?

MI5 · ‎29-05-2020

If you have an iPhone, change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

KingAmo · ‎29-05-2020

You have to call customer service.@Joseph1 try Skype as you're outside the country.
All numbers are here
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

Bambino · ‎29-05-2020

@Joseph1 Try manually selecting a network. It's also possible that roaming may not have been provisioned on your account. +44 344 809 0202 is a free call from your mobile to customer service.

I DO NOT WORK FOR O2

MI5 · ‎29-05-2020

@Joseph1

If you have an iPhone, change your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Joseph1 · ‎29-05-2020

Thank you! It actually worked!

MI5 · ‎30-05-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Data Roaming

Change of personal details

Rolling plan

Order confirmation

Device plan paid off - what happens with my sim an...

Cancel my contract