Blocking a private number

[Rachael1]

I have an ex partner of mine that keeps ringing me on a private number and was wondering how to block the number.

[Cleoriff · Accepted solution]

Hi @Rachael1 

Unless the number is displayed, you can't block it.

Your best bet would be to ask O2 to change your number. You can have one free change. Guide: How to change your mobile number 

[Rachael1]

Thankyou, but everytime I've tried to get in touch with o2 they end the call

[Cleoriff]

@Rachael1 

All numbers for O2 are in this guide. Guide: Coronavirus Community Help and Support 

Try 0800 587 4005. This is the best number to get to speak to an advisor.

They are closed now but open again at 8am. That's the best time to get through.

[Rachael1]

Thankyou so much

[Cleoriff]

You're welcome x

[Bambino]

@Rachael1 If your ex partner is harrassing you with these calls you can also inform the police. 

[Rachael1]

I have done that aswell