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Data Allowance disappeared overnight

bullfrog
Level 1: Joiner
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Yesterday I had 14.6 GB remaining on my Data allowance and 7 days remaining until my new bill. I updated the O2 App last night and today when I opened the App, I am shown as having no Data available. The website also shows the same information. 

Has anyone else lost their Data overnight?

Message 1 of 17
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Tesco_Ninja
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Yeah I'm now getting the try again later message. I never had that before.
Message 11 of 17
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bullfrog
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It appears to have all been resolved.

 

My Data allowance has reappeared and shows 14.66GB

 

Thanks people

Message 12 of 17
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Anonymous
Not applicable

Good news @bullfrog

Message 13 of 17
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bullfrog
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laughing

Message 14 of 17
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Cleoriff
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Excellent news @bullfrog. Let's hope everyone gets this resolved as well....innocent

Veritas Numquam Perit

Girl in a jacket
Message 15 of 17
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KotRuchacz
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It has just happened again in O2. I don't have data in app or web as described before.
Message 16 of 17
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gmarkj
Level 66: Unequalled
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It does that overnight when the o2 systems update.
Try again this morning @KotRuchacz to see if it works now...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 17 of 17
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