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on 14-02-2022 11:41
Hi,
DPD failed to deliver my new device and have now sent me a message saying the phone has been returned to o2. However when I go to tracking in My O2, it says the order is completed.
I cant find any live chat or email us options in the support section of the o2 website and the automated chat keeps sending me in a loop, can anyone help?
Cheers,
Ash
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14-02-2022 11:46 - edited 14-02-2022 11:47
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14-02-2022 11:46 - edited 14-02-2022 11:47
Hi there @Achandler
and Welcome to the O2 Community
Sorry to hear your problem with delivery ~
Try here this may help
Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
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- 14108 Posts
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14-02-2022 11:46 - edited 14-02-2022 11:47
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14-02-2022 11:46 - edited 14-02-2022 11:47
Hi there @Achandler
and Welcome to the O2 Community
Sorry to hear your problem with delivery ~
Try here this may help
Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
Guide: Coronavirus Community Help and Support
HAPPINESS IS BEE SHAPED
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on 14-02-2022 11:49
Looks like you should contact the sales team as they can help with that, you can call them on 0800 081 0255
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