Contract finish

[Grabowska]

June 19 ends my contract. I do not want to extend it, how to end this contract? How do you change to pay as you go? how to keep the number?

[Cleoriff · Accepted solution]

Hi @Grabowska 

Guide: Cancelling Your Contract 

However if you are changing to PAYG and staying with O2 then follow this advice

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

[MI5]

@Grabowska 

Just call customer service to switch to PAYG Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[KingAmo]

@Grabowska

Hi you can keep your number if you decide to change to PAYG.

My best option is for you to call O2 earlier so they can process your request on time for you. All numbers are here.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I hope this helps