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[carolsnoopy1976]

Hiya,

I hope someone can help,

I have a blue light card, but I am unable to add it, thus unable to get the discount. I walked into a store, and they told me they couldn't do it, so I followed the instructions, but was still unable. When I agreed to the contract on Friday, she informed me that I could go in-store, and they could help.

I am dyslexic and finding this really quite confusing and need support with it, as I am at a complete loss. 

confused.com

[madasaf1sh]

@carolsnoopy1976 

The Bluelight card is done differently, and the stores cant add it on.. 

All the details are here Guide: O2 Open & Friends and Family discounts - How to sign up 

[MI5]

@carolsnoopy1976 

There is also this specific post https://community.o2.co.uk/t5/Pay-Monthly/Read-here-to-learn-how-to-apply-a-Blue-Light-discount/td-p...