Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello I just upgraded my phone and received 6 months Disney+ but the issue i face is this I already have a Disney+ account which i pay monthly for and the redem the Disney+ button takes me to create a new account at Disney+ and does not apply the 6 m...
Hi, I signed up for Disney+ and due to receive the £2 back off my monthly bill, this hasn’t happened but the £5.99 has been taken. Can you tell me why?
I had to work from home and used up my data. on two phones I have both on family plan. The cheapest way to get more data was to change my tariff which has put my bill up £15 per month. I Ican not contact anyone from O2 to get these numbers back on fa...
Hello ,i just got a phone from O2 and i changed my mind.I got the form ready and about the phone packing is all set( i did not even open the box) so it's all new as you send it ...how do i proceed ? Do i need to call a number or just send it true pos...
How do I add an iPad 10.2 7th gen to My O2 so that I can top up my O2 sim?
Hi, I have 2FA when I login to my own My O2 account, but my wife does not - How can she get 2FA started on her My O2 account?. Advice much appreciated
i UPGRADED FROM O2 TO ANOTHER O2, NEW ONE WORKING OK, APART FROM WHEN GOOGLE SENT ME A MESSAGE IT WAS SENT TO MY OLD PHONE WHICH SHOULD BE SWITCHED OFF, ANY IDEAS
I have tried to change my payment/billing information via the MyO2 site and app.After entering the new account number and sort code and clicking save the next page shows an error message saying'Sorry, there was an error updating your payment details....
I'm trying to get a PDF of my bill but I can't log into MyO2. I'm able to log in with my email and password, thats fine, but it then asks me for my contact number for the account. I put this in and I get a code via text to put in. When I put it in ho...
I currently have an iPhone using an O2 Refresh tariff with 30gb of data available, I also have an Apple watch attached to the same number. I have recently purchased an iPad Pro with cellular/WiFi connectivity, i would like this iPad to share the data...
