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Combining phones from separate MyO2 accounts

Anonymous
Not applicable

I have several phones associated with one particular MyO2 account, and another phone on a different MyO2 account.  I want to delete the second MyO2 account and bring all the phones into one MyO2 account.  You can't simply ask for a code as usual because the second phone is already associated with a MyO2 account.

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MI5
Level 94: Supreme
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You need to bring in other products in your MyO2 under your details.

Other products.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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pgn
Level 63: Greatness Assured
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Well that was a short stay... 😖

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Message 2 of 3
104 Views

MI5
Level 94: Supreme
  • 127431 Posts
  • 614 Topics
  • 22123 Solutions
Registered:

You need to bring in other products in your MyO2 under your details.

Other products.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
95 Views