Charged for premium & information text

[Jane7]

How do I get a refund from Premium & Information Services txt msgs have not signed up for?

[MI5]

@Jane7 

Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

and here www.payforitsucks.co.uk

Preventative measures here Guide: Tips to avoid unexpected charges on your bill 

[Jane7]

I have emailed valuestay.mobi customer services to unsubscribe & ask for a refund. The have agreed & asked for my bank details. Not happy about giving them that information but how else do I get my money back?

[MI5]

Ask them to send you a cheque or postal order that you can cash at the post office.

[Payforit_Sucks]

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@Jane7 wrote:
I have emailed valuestay.mobi customer services to unsubscribe & ask for a refund. The have agreed & asked for my bank details. Not happy about giving them that information but how else do I get my money back?

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Unfortunately these scam "services" are rarely able to refund directly back to your phone account. You may be able to use Paypal, or a text based postal order (where you take a code to the Post Office to get payment in cash). 

Make sure that you file a complaint with the Phone-paid Services Authority here:  https://psauthority.org.uk/for-consumers/report-an-issue 

There have been a large number of complaints about this "service" and it warrants investigation.