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Changing of account details and billing details

DTC
Level 1: Joiner
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Hello, I am wanting to change the name the account is in and date of birth on the account to mine. As well as changing the billing name to me too. 

 

How can I do this?

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MI5
Level 94: Supreme
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@DTC 

You can't change the name unless you take a new contract in your name.

Billing details can be changed in your MyO2 but the account responsibility will remain with the original owner.

How to pay | Account and billing | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 146139 Posts
  • 636 Topics
  • 28158 Solutions
Registered:

@DTC 

You can't change the name unless you take a new contract in your name.

Billing details can be changed in your MyO2 but the account responsibility will remain with the original owner.

How to pay | Account and billing | Help & Support | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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