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Change information relating to my phone

GaryDixon
Level 1: Joiner
  • 1 Posts
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Registered:

You have  (Removed) as owner of Samsung phone (REMOVED)  I would like this changed as I am the owner of the phone (Removed) Can you help me with an update of the information?

 

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Enlli
Level 68: Extraordinaire
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Registered:

This is not O2 but a community of customers like yourself so we can't access accounts.

If you are seeking to change names on the contract it can't be done because it would require a new credit check.

If you want it in your name you would first need to take out a new contract. Then, if the original owner is willing, the number can be migrated across.

 

I've flagged your post for removal of the number as this is an open forum

Contact 02 on 202 or

Message O2 on 

 (Facebook) (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) ,,

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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