Solved: Change Username

Boltonben · ‎21-02-2019

I have accidentally changed my wife’s username to my work email address (long story) and she’s not happy but I don’t know how to change it back. Can someone help?

Cleoriff · ‎21-02-2019

@Boltonben

You should contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

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Cleoriff · ‎21-02-2019

@Boltonben

You should contact customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎21-02-2019

Can you not just change it back the same way you changed it in the first place?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Boltonben · ‎22-02-2019

I think I will because I can’t see anywhere in any menus to change it. I just thought it would be possible to do it yourself

Boltonben · ‎22-02-2019

I can’t change it back the same way, it’s a bit complicated but I could only change it the first time because my daughters account is linked to my wife’s. I thought I was changing my daughters but changed my wife’s instead!

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