Cannot use data

KY3 · ‎01-12-2021

I have transferred £15 to my account yesterday, however, i don’t have any data to use . please help. urgent

Cleoriff · ‎01-12-2021

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

MI5 · ‎01-12-2021

@KY3

Your allowances don't renew until your anniversary date under normal circumstances.

To start early you need to call 4445 and ask O2 to do it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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