cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot use data

KY3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have transferred £15 to my account yesterday, however, i don’t have any data to use . please help. urgent

Message 1 of 3
74 Views
2 REPLIES 2

Cleoriff
Level 94: Supreme
  • 110776 Posts
  • 799 Topics
  • 6381 Solutions
Registered:

@KY3 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

*The Game Is On*

Girl in a jacket
Message 2 of 3
65 Views

MI5
Level 94: Supreme
  • 126980 Posts
  • 614 Topics
  • 21882 Solutions
Registered:

@KY3 

Your allowances don't renew until your anniversary date under normal circumstances.

To start early you need to call 4445 and ask O2 to do it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
64 Views