on 16-07-2024 21:26
I can’t log into my account because I’m not using the sim the phone is registered to - therefore I cannot make payment for my outstanding bills! No alternative login option it’s ridiculous
on 16-07-2024 22:45
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Consider setting up a direct debit to avoid future issues.
All details here Guide: How to Pay Your Bill (Airtime & Device Plans)