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Bolt on rollover

Christan
Level 2: Apprentice
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I bought a 12GB bolt on to tide me over until I get broadband (which instantly appeared in my allowance - I got a text saying it would carry over as I hadn’t used it all, but it isn’t showing in my new allowance for this month? Any ideas? Says I only carried over 138Mb or sumthin’, but there’s NO WAY I used it all!?
Message 1 of 16
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Cleoriff
Level 94: Supreme
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Thanks @O2Kyle  thumbsup

Veritas Numquam Perit

Girl in a jacket
Message 11 of 16
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MI5
Level 94: Supreme
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No problem @O2Kyle 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 16
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Christan
Level 2: Apprentice
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Thanks @O2Kyle @MI5 @Cleoriff
All sorted 👌👏
Message 13 of 16
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MI5
Level 94: Supreme
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Good news @Christan 

What was the issue?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 16
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Christan
Level 2: Apprentice
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An issue with the bolt on just...Kyle was able to reactivate it, so i’m all sorted 👌 Thanks for your help!
Message 15 of 16
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MI5
Level 94: Supreme
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Thanks for letting us know slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 16
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