cancel
Showing results for 
Search instead for 
Did you mean: 

Billing

Steve1305
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Been cut off and need to pay my bill

Message 1 of 4
417 Views
3 REPLIES 3

Enlli
Level 69: Guiding Light
  • 8870 Posts
  • 64 Topics
  • 1793 Solutions
Registered:

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

If needed use Skype to call the number

Guide: A Guide to Skype 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 4
412 Views

Cleoriff
Level 94: Supreme
  • 127512 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Steve1305 

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
412 Views

Oxonian
Level 37: Blazing a Trail
  • 11158 Posts
  • 286 Topics
  • 33 Solutions
Registered:

You can set-up a direct debit @Steve1305 to avoid this happening again :-

 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Message 4 of 4
344 Views