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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9924 Views
  • 1 replies
  • 1 kudos

Resolved! my bill

how do I SEE MY BILL AND ALL USEAGE PLEASE

Sally17 by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Billing

I need a VAT invoice, I request that when my bills are paid a VAT invoice is issued.Issuing an invoice that states “this is not a VAT/tax invoice” in theory does not create a tax point because it is not a VAT invoice and so the tax point shifts to wh...

O2 app

My app isnt working. It keeps saying it is unavailable to me right now has said that for 3 months

Lj7 by Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Disney+

I get Disney+ through o2 and I can’t find the extra on my account? It’s not showing in extras? I’m charged for it but I can’t see it anywhere? And when I sign it to Disney it says to manage my subscription through o2? help please?

Lucy91 by Level 1: Joiner
  • 686 Views
  • 1 replies
  • 0 kudos

Resolved! Linking a Virgin Media O2 account and a standard O2 account

As the title says I am trying to link a Virgin Media O2 account and my original O2 account. I have my main number now on the Virgin Media O2 account and want to be able to manage both together. All previous topics of this nature seem years old and ca...

Bloodyre by Level 1: Joiner
  • 5572 Views
  • 2 replies
  • 0 kudos

Resolved! Ear buds

I haven't received my ear buds 

Danish by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

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Contract

Hi I have recently changed over to tesco mobile and I was wondering if I had another payment I still needed to pay before my contract cancels

Amy41 by Level 1: Joiner
  • 296 Views
  • 1 replies
  • 0 kudos

method change

want to check my o2 package is is contract or pay as go 

Sana143 by Level 1: Joiner
  • 456 Views
  • 3 replies
  • 0 kudos

Resolved! My o2

I cant log into my o2 app. Been registered for years so don't see why I can't get into app to check my account.

Dave42 by Level 1: Joiner
  • 842 Views
  • 5 replies
  • 0 kudos