My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 6793 Views
  • 1 replies
  • 1 kudos

Resolved! O2 account

Every time I log on the o2 app it says my o2 isn’t available to you yet and it’s been 2 months since this situation.

Abdali by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Data

I was just wondering if u could see how much data I have 

Gail21 by Level 1: Joiner
  • 151 Views
  • 1 replies
  • 0 kudos

Resolved! Bundles

Hi, I have bought £15 airtime. I need bundles. How do I convert? 

Jay_254 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

Resolved! Underground Wifi Extra

Hello I have been unable to connect to the WIFI underground for about 6 months now. I have registered with o2 wifi.The messages that come up when attempting to connect th WIFI Extra are 'Check password and try again', 'Could not connect to wifi netwo...

Scorpion by Level 1: Joiner
  • 561 Views
  • 2 replies
  • 1 kudos

Resolved! Wrong sim

The sim sent does not fit my phone. Can you change it please?

Angel5 by Level 1: Joiner
  • 806 Views
  • 12 replies
  • 0 kudos

New account

I cannot set up a new account 

Julie55 by Level 1: Joiner
  • 164 Views
  • 1 replies
  • 0 kudos

Resolved! Pac code

Hi im request my Pac code

Greg333 by Level 1: Joiner
  • 174 Views
  • 1 replies
  • 0 kudos

Resolved! Bolt on cancel

I have just purchased a bolt on for 12 Gig but realised I do not need it so want to cancel it

LuckyJim by Level 1: Joiner
  • 202 Views
  • 1 replies
  • 0 kudos

Resolved! My phone

Hi i have currently got 3g would like 4 how do i change

Jackie07 by Level 1: Joiner
  • 213 Views
  • 1 replies
  • 0 kudos

Resolved! Charged for unwanted Premium Texts that I didn't agree to.

I've noticed my monthly phone bill gradually going up but didn't check to find out why until this months bill was £78. So I went to the bill and saw lots of Premium rate texts being made to my number. From these 2 numbers - 85222 and 88222. I did not...

AnneK by Level 1: Joiner
  • 2506 Views
  • 5 replies
  • 0 kudos