Re: Bill

Darrenmcf · ‎06-11-2023

I can't access my O2 and I need to pay my bill

MI5 · ‎06-11-2023

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Call from any phone or use Skype Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎06-11-2023

@Darrenmcf

If you want to avoid problems like this going forward, set up a Direct Debit. It's what you're supposed to do.

How can I pay my bill? (o2.co.uk)

I DO NOT WORK FOR O2

Oxonian · ‎06-11-2023

@Darrenmcf

If you are trying to access MyO2 via the app, I suggest that you delete the app, reboot your handset and reinstall the app.

You can also try logging into MyO2 using the link at the top of this webpage.

MI5 · ‎06-11-2023

@Darrenmcf

You can also pop into your local O2 store if you still need help paying your bill.

Store locator | O2 UK | Find Your Nearest O2 Store

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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