28-06-2023 14:19
Opps something went wrong with this app on opening. Going round in circles!
Please sort this out.
28-06-2023 19:34 - edited 28-06-2023 19:35
28-06-2023 19:34 - edited 28-06-2023 19:35
If the web version is equally afflicted - https://accounts.o2.co.uk/signin - then try again in 24hrs - your details may be being moved to the new 360 backend billing system: https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424
If web version works, force-stop the app on your phone and clear cache, then try again. Or uninstall and reinstall, @JamesM1291.
29-06-2023 13:41
Were you able to get into My O2 with @pgn's advice @JamesM1291?