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JamesM1291
Level 1: Joiner
  • 1 Posts
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Opps something went wrong with this app on opening. Going round in circles!

Please sort this out.

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pgn
Level 77: Grand Master
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If the web version is equally afflicted - https://accounts.o2.co.uk/signin - then try again in 24hrs - your details may be being moved to the new 360 backend billing system: https://community.o2.co.uk/t5/Welcome-News/O2-System-Updates-360/m-p/1598402/highlight/true#M39424

 

If web version works, force-stop the app on your phone and clear cache, then try again. Or uninstall and reinstall, @JamesM1291.

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Breanna
Former Staff
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Were you able to get into My O2 with @pgn's advice @JamesM1291?

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