on 27-06-2024 16:51
Hi
I've received this message :
We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £20.24*, this excludes any current discounts you may have.
Does this mean that my current monthly bill is going to increase to £20.24?
on 27-06-2024 16:53
That's your base tariff price.
Any discounts will still apply though.
on 27-06-2024 16:56
on 27-06-2024 16:56
Still don't get it...
If my usual monthly bill was £13.61 have they messaged me to say that it will now increase to £20.24??
on 27-06-2024 17:14
on 27-06-2024 17:14
That will be with discount applied.
Best to speak to payment management as I'm only a customer like yourself.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm