Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have an outstanding bill which needs paying but as my number is no longer recognized, as I HAVE SWITCHED TO ANOTHER PROVIDER, I cannot access the My O2 app or the old account. I'm being threatened with debt collectors but have no idea how to get ho...
Hello, when I was abroad and I bought an esim, my O2 Sim became inactive. When I returned to UK, I tried to talk ro an agent but he send me to a O2 shop. Because I didn’t have time and I needed the phone, I bought another Sim and I replaced the O2 SI...
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I've just tried to change my password and it came up an error had occurred I just want to check there's no scam going on
My current phone number is not an option to send the security code to. I transferred my Virgin mobile number to 02. The account isn’t recognising my current mobile number
HiI cancelled my phone but the direct debit was still taken this month, can this please be refunded and can you cancel the direct debit
Hi! My phone was stolen, so I would like to replace my sim
HELP!! Paying for sim that I don’t have. Since Virgin Media change over I don’t have a clue what I’m paying for keep getting the run around. I’m hard of hearing so I can only use online help but i cant seem to get it. I don’t know who set the account...
I had troubles with the activation of my NHS discount and now it has gone past the 28 days (which I was not informed of when I got the phone). I am very disappointed that this can not be added. I am only 32 days out! Please can this be added to my ac...
Tried to log in on laptop but it reverts back to beginning after entering security 6 digit code. Just goes round in circles
