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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Terminate o2 number

I am no longer in the UK. I want to leave o2 as I have no more purpose to use the company. My contract has ended in 2023 as well. It has mentioned to login. I also can no longer make phone calls for some reason. Can someone help me? Thank you for the...

Pac code

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Number change

Hi I need to change my number due to nuisance calls

Extra charge of £6.65 on this month’s bill. Why?

Why have I got an extra charge of £6.65 this month

O2 has blocked sim due to someone pretending to be me

Yesterday I received a call from 02 asking is my phone was lost/stolen, I responded no and it turns out someone pretending to me had called up to report it lost.At the same time of the call I was receiving calls from a private number which when you a...