Airtime charges
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on 27-06-2024 16:51
Hi
I've received this message :
We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £20.24*, this excludes any current discounts you may have.
Does this mean that my current monthly bill is going to increase to £20.24?
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on 27-06-2024 16:53
That's your base tariff price.
Any discounts will still apply though.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 27-06-2024 16:56
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on 27-06-2024 16:56
Still don't get it...
If my usual monthly bill was £13.61 have they messaged me to say that it will now increase to £20.24??
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on 27-06-2024 17:14
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on 27-06-2024 17:14
That will be with discount applied.
Best to speak to payment management as I'm only a customer like yourself.
You can get in touch with Payment Management team on 0800 902 0217
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

