Re: 07802000332

Wiggy51 · ‎28-03-2022

Having just come back from Turkey, I've noticed this number 07802000332 appears on my bill, I have not used any data whilst abroad but used the WiFi at a hotel I was staying in, I have sent numerous text messages at 50p a text so I'm fine with that, trouble is this number has appeared on my bill 215 times and I've been charged for it...any help would be appreciated. Regards.

MI5 · ‎28-03-2022

@Wiggy51

It's the international gateway number that all texts from abroad are sent through.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wiggy51 · ‎28-03-2022

Yeah but I never sent 215 texts messages, 20 at the most but not 215

madasaf1sh · ‎28-03-2022

@Wiggy51

What phone do you have, as iMessage and RCS will send texts to register the device with the messaging services..

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Bambino · ‎28-03-2022

@Wiggy51 If your texts were longer than 160 characters or included emojis, that would increase the number count of texts: Tips to avoid unexpected charges on your bill - O2 Community

I DO NOT WORK FOR O2

Wiggy51 · ‎28-03-2022

Samsung galaxy 8

Floridaboy · ‎28-03-2022

I’ve had a similar issue with this number. Can it be deleted on my phone as I don’t send texts while I’m abroad.

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07802000332

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