This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

02 recycle

KLK1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-02-2021 21:34

on ‎18-02-2021 21:34

Has anyone ever had an offer from 02 recycle re applied?

I was offered £160 less when they valued my phone as they said the touch screen was faulty when I know it was perfect! So instead of the £150 incentive and £164 for my phone I was offered £27. I feel it's a scam as seems to happen to ALOT of customers. I upgraded with 02 with this incentive in mind where I would have gone elsewhere.
Message 1 of 6
811 Views
0 Kudos
5 REPLIES 5

MI5
Level 94: Supreme
  • 151658 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

on ‎18-02-2021 21:43

on ‎18-02-2021 21:43

@KLK1 

Yes, another customer reported similar issues yesterday.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
808 Views

jonsie
Level 94: Supreme
In response to MI5
  • 95553 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

on ‎18-02-2021 21:49

on ‎18-02-2021 21:49

Some unbelievable underhand stories about this company who tarnish the name and integrity of O2

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 6
802 Views
0 Kudos

Bambino
Level 86: Prestigious
In response to jonsie
  • 24349 Posts
  • 1058 Topics
  • 3816 Solutions
Registered:

on ‎18-02-2021 22:02

on ‎18-02-2021 22:02

@KLK1 After a few good reports, unfortunately O2 Recycle are back to their old tricks.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 6
799 Views
0 Kudos

madasaf1sh
Level 78: King of Kings
In response to Bambino
  • 12014 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

‎18-02-2021 22:16 - edited ‎18-02-2021 22:27

‎18-02-2021 22:16 - edited ‎18-02-2021 22:27

The scary thing is its a completely different company now which o2 have contracted out to..

Ingram Micro arent known for this type of behaviour which makes it more odd...

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 5 of 6
795 Views
0 Kudos

gmarkj
Level 66: Unequalled
In response to madasaf1sh
  • 12862 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

on ‎19-02-2021 10:14

on ‎19-02-2021 10:14

Bet the old staff were TUP'ed across so old habits...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 6
756 Views
0 Kudos
Top Kudoed Authors
View All
Top