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02 recycle

KLK1
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on ‎18-02-2021 21:34

on ‎18-02-2021 21:34

Has anyone ever had an offer from 02 recycle re applied?

I was offered £160 less when they valued my phone as they said the touch screen was faulty when I know it was perfect! So instead of the £150 incentive and £164 for my phone I was offered £27. I feel it's a scam as seems to happen to ALOT of customers. I upgraded with 02 with this incentive in mind where I would have gone elsewhere.
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MI5
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on ‎18-02-2021 21:43

on ‎18-02-2021 21:43

@KLK1 

Yes, another customer reported similar issues yesterday.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎18-02-2021 21:49

on ‎18-02-2021 21:49

Some unbelievable underhand stories about this company who tarnish the name and integrity of O2

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Bambino
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on ‎18-02-2021 22:02

on ‎18-02-2021 22:02

@KLK1 After a few good reports, unfortunately O2 Recycle are back to their old tricks.

I DO NOT WORK FOR O2



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madasaf1sh
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‎18-02-2021 22:16 - edited ‎18-02-2021 22:27

‎18-02-2021 22:16 - edited ‎18-02-2021 22:27

The scary thing is its a completely different company now which o2 have contracted out to..

Ingram Micro arent known for this type of behaviour which makes it more odd...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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gmarkj
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on ‎19-02-2021 10:14

on ‎19-02-2021 10:14

Bet the old staff were TUP'ed across so old habits...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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