02 open website wont work

[Charlotte8]

I recently took a new contrct out. As an NhS worker i am.eligible for the discount however every time i try to get on the website to apply for it, I get a message come up saying "sorry theyres been a problem"

This has been ongoing for the past couple weeks, I just thought it was an error on their side but I cant see anything that points them having problems. 

 Ive cleared the CACHE and cookies and its jusy not working. Any ideas? Ill contact 02 tomorrow but thought I would ask before I do so. 🙂

[madasaf1sh]

@Charlotte8 

Have you tried a different browser,  and are you going to https://o2open.co.uk  

If you are and still having problems then call them on 202 they open at 8am and get them to apply it for you.

Good Luck

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

[MI5]

@Charlotte8 

Check this guide Guide: O2 Open & Friends and Family discounts - How to sign up 

[Breanna]

Were you able to get this sorted @Charlotte8?

[Charlotte8]

No, its still not working.

[gmarkj]

The link from @madasaf1sh doesn't work for me.

Try https://www.o2.co.uk/open instead.

The one in the guide is ok.

Have you tried on a different device/browser @Charlotte8 ?

If yes and still not working, contact o2 using the social media links in @jonsie 's post and explain there.

[madasaf1sh]

Stupid forum software adding spurios details at the end of the URL 

https://o2open.co.uk does work