Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Calling disable unable to make calls are prohibited can't s my 10£ voucher
Hi, I can't seem to access my o2 app
Dear all, Someone just asked me for a text verification code, claiming to help me get a discount, which I provided. He also provided my security information (I'm not sure if I provided the correct information), and in addition, he asked me to provide...
Hi, I'm new to this forum but have just had an email from my02@o2mail.co.uk and I'm not sure if it's real or a scam. It literally just said this....... Your SIM swap request is successful. Activation may take up to 24hrs.but I have not requested a SI...
I purchased a new eSIM on Friday but every time I click the Virgin Media link in the My O2 portal, it just takes me a 404 'page not found' page.I'm already a VM customer, have been for 10+ years. Do I need to wait for something to activate on my acco...
Hi thereIs there anyway I can possibly amend the date that my bill is deducted from my bank account?
okay so i’ve recently made a contract order with something included which i realized that i didn’t need after i asked the bot how could i change my order and it tells me to go to the my o2 app but it keeps saying im too new to o2 and to give it 48 ho...
Hello. I need to change my residential address. and also the o2 app is not working for me
I have been charged an extra £0.54 for the last 2 bills. It is supposed to be for a txt message to the same person. I have not included any photos or anything else in the txt. A refund is due. Can't use the virtual assistant or get any support from a...
Hi I have not received my Amazon voucher from rewards any idea when you get them?
