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MDALE222
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎25-03-2024 12:55

on ‎25-03-2024 12:55

Hi I am an NHS employee. I tried to get a code to update my airtime plan but the system was down and I couldn't access my account in 28 days of starting the contract. Please can I apply my NHS discount and have to backdated to when my contract started.

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madasaf1sh
Level 78: King of Kings
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on ‎25-03-2024 13:00

on ‎25-03-2024 13:00

@MDALE222 

 

You will need to speak to customer service on 0344 809 0202 or 202 or you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),


Just be aware that your first bill is always at full price and the discount kicks in from the second bill. 


Good Luck...

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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