feedback - Page 2

yarders · ‎20-04-2018

i found it really hard to leave positive feedback today...

i changed contract from o2 to another o2 contract and wanted to keep my number something i read online was a real pain. however after a short phone call with a very professional and truely lovely lady called tracy she sorted my request.

i felt so confident she knew what she was doing i completely trusted her and she delivered. thank you o2 for great service and i hope that tracy hears my thanks too. she was a pleasure to talk too and exactly what great service sounds like.

Martin-O2 · ‎20-04-2018

Thanks for the (multiple) mention guys!

@yarders Great to hear you had a good call with customer services. I'd like to pass this on to the advisor you spoke to but will been a few details so I can do so. I'll drop you a private message so we can talk further.

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Cleoriff · ‎20-04-2018

We all 'spoke as one' @Martin-O2...I bet that bell was ringing all night...

Veritas Numquam Perit

Martin-O2 · ‎20-04-2018

@Cleoriff the hivemind is real!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

Marjo · ‎20-04-2018

@yarders it made my morning to read your positive feedback, thanks for posting!

EmilieT · ‎20-04-2018

@yarders That was such lovely feedback to read, thanks for sharing it with us

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jonsie · ‎21-04-2018

Triple mentions and triple responses from admin. Wonderful

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS