General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

I'm not surprised that MS....

....have basically canned Windows 10 mobile. Got a pre-loved Nokia Lumia 635, Windows 8.1, unlocked and factory reset it. That was around 5pm : Ran various updates and set up security, email and so on, deleted the (limited) bloatware; but found ironi...

OTAC

i have received a text for o2 telling me twice what my OTAC is ...i didnt ask for this ...Any cause for concern? H

02 Live chat not working

What the hell. It keeps saying 'We're just checking to see if there's an available agent.' but the screen is not changing. I ordered a new sim because my old one got lost but I can't activate it. I can't call them.I can't use anyone elses phone. I ca...

DO NOT GET 02 INSURANCE CANCELLING CONTRACT

Lost phone EIGHT days ago (Weds 11th Oct).. Claim form faxed and received by o2 Insure the same day.. Had my claim finally reviewed a week later (Weds 18th Oct) by the o2 Insure team whom one (very cocky) staff member said “We do need a break and a r...

Monthly contract

When my iPhone stopped working I went to the O2 store - it was under a year old. Bought under a new phone contract. When it was sent off for repair it was decided, by them, to replace - deemed a phone fault. It was replaced by a refurbished model. Is...

My O2 app - widget

On android what about a widget to display at least remaining data or data used, whichever you prefer.

O2 charges calling Europe

Just been charged £44 calling someone in Spain from my mobile to advise them their Father had died. It was a 27 minute call.i thought the recent European Union directive had stopped these high costs, not with O2 it would appear, £1.55 per minute inc ...

Hi all

Is the gunna be a fix for the oreo update

O2 Web pages feedback

Ok. So I don’t know if this has been mentioned before. as some of you will know, o2 website can show incorrect or broken links, incorrect information and much more.Also be great to have the pages rated too. I.e. was this article useful ? so on each p...

Your feedback on Unread Posts and PMs page

Hi everyone, how's your week going? Thanks a lot earlier for providing your thoughts on how you use the forum search page as well as the profile and settings pages as part of the forum platform improvement work we're doing this year. We have made the...