Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Discussions and Feedback

Reply
Posts: 5,063
Topics: 113
Registered: ‎19-09-2014

Re: Ordered new phone out of stock

I'd uncross them now otherwise lack of blood circulation may cause them to drop off.......oh ! and don't try holding your breath either.

 

But at least Live Chat have given us another laugh though.

"My life is a facsimile of a sham"
Posts: 73,522
Topics: 688
Registered: ‎14-01-2013

Re: Ordered new phone out of stock


@Beenherebefore wrote:

I'd uncross them now otherwise lack of blood circulation may cause them to drop off.......oh ! and don't try holding your breath either.

 

But at least Live Chat have given us another laugh though.


I'm not laughing....LOL Sorry my mistake...I am Rolleys

*The Game Is On*


Anonymous
Posts: 0

Re: Ordered new phone out of stock

Haha ohhhh no... Confused

Posts: 88,641
Topics: 536
Registered: ‎04-04-2012

Re: Ordered new phone out of stock

So, it's "out of stock" but you are still getting it tomorrow...??
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Ordered new phone out of stock

Well I hope I am proved wrong but this does sound like "Live Chat Strikes Again".

It might be a long wait tomorrow. ..... 😆😆
Anonymous
Posts: 0

Re: Ordered new phone out of stock

I placed an upgrade order on Thurs 22nd Jan, advisor confirmed that it was in stock. Got an "we are processing your order which will be dispatched later" email at 6.30pm. At 8.10pm got the "out of stock" text which stated that they would next be in stock on 27th Jan.

After a lot of chasing and multiple calls I'm told I'm high enough up the priority to get a dispatch tomorrow. They get 1 chance - if it doesn't get shipped tomorrow I'll be asking for a PAC.

Posts: 88,641
Topics: 536
Registered: ‎04-04-2012

Re: Ordered new phone out of stock

Good luck Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Ordered new phone out of stock

Wouldn't hold your breath. .....
Posts: 73,522
Topics: 688
Registered: ‎14-01-2013

Re: Ordered new phone out of stock

[ Edited ]

@Anonymous wrote:

Haha ohhhh no... Confused


@Anonymous  We know this isn't funny at all...particularly if you are the one waiting for a phone. Will you please come back and let us know if a 'miracle' occurs tomorrow....

It gives us an opportunity to feed this back to Community management... best of luck Smiley Wink

Perhaps @Anonymous  would also come back and let us know if his phone arrives...?

*The Game Is On*


Anonymous
Posts: 0

Re: Ordered new phone out of stock

Of course I'll keep you guys updated Smiley Happy

I really hope your phone turns up!!!