Solved: Re: Ordered new phone out of stock - Page 2

Anonymous · ‎26-01-2015

Ordered my new Samsung 5 mini on Saturday, said in stock. Received a text yesterday saying out of stock, expecting more deliveries on 26th (today). From previous experiences have out of stock phones been delievered to anyone quickly? Need my phone this week! Many thanks.

Beenherebefore · ‎26-01-2015

I'd uncross them now otherwise lack of blood circulation may cause them to drop off.......oh ! and don't try holding your breath either.

But at least Live Chat have given us another laugh though.

"My life is a facsimile of a sham"

Cleoriff · ‎26-01-2015

@Beenherebefore wrote:
I'd uncross them now otherwise lack of blood circulation may cause them to drop off.......oh ! and don't try holding your breath either.

But at least Live Chat have given us another laugh though.

I'm not laughing.... Sorry my mistake...I am

Veritas Numquam Perit

Anonymous · ‎26-01-2015

Haha ohhhh no...

MI5 · ‎26-01-2015

So, it's "out of stock" but you are still getting it tomorrow...??

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-01-2015

Well I hope I am proved wrong but this does sound like "Live Chat Strikes Again".

It might be a long wait tomorrow. ..... 😆😆

Anonymous · ‎26-01-2015

I placed an upgrade order on Thurs 22nd Jan, advisor confirmed that it was in stock. Got an "we are processing your order which will be dispatched later" email at 6.30pm. At 8.10pm got the "out of stock" text which stated that they would next be in stock on 27th Jan.

After a lot of chasing and multiple calls I'm told I'm high enough up the priority to get a dispatch tomorrow. They get 1 chance - if it doesn't get shipped tomorrow I'll be asking for a PAC.

MI5 · ‎26-01-2015

Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-01-2015

Wouldn't hold your breath. .....

Cleoriff · ‎26-01-2015

@Anonymous wrote:
Haha ohhhh no...

@Anonymous We know this isn't funny at all...particularly if you are the one waiting for a phone. Will you please come back and let us know if a 'miracle' occurs tomorrow....

It gives us an opportunity to feed this back to Community management... best of luck

Perhaps @Anonymous would also come back and let us know if his phone arrives...?

Veritas Numquam Perit

Anonymous · ‎26-01-2015

Of course I'll keep you guys updated

I really hope your phone turns up!!!