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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Hey everyone, 

 

Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take the time to share positive feedback on their interaction. cool

 

We thought it would be great to keep all this positive feedback in one place! For regular members please continue to tag the Community team in any positive feedback posts so we can pass on the feedback and also highlight the feedback to this thread! 

 

We're keeping this thread read only for now so if you wish to leave feedback about customer services please start a new thread here

 

We look forward to hearing your stories!

 

Martin, Marjo and Emilie 

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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Some great feedback from @richardwt about the guys over at the Newton Abbot O2 Store!

 

Screen Shot 2019-08-20 at 09.48.34.png

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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

@yarders left some kind words about customer services! 

 

Screen Shot 2019-08-20 at 09.49.29.png

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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Go Cape Town!! Thanks @darrengf and @Melbox1

 

Screen Shot 2019-08-20 at 09.50.47.png

 

Screen Shot 2019-08-20 at 09.51.10.png

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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Great job Taz in the Bullring O2 Store! Thanks for the feedback @MiniQuinny

 

Screen Shot 2019-08-20 at 09.56.01.png

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Community Manager
Posts: 5,943
Registered: ‎18-02-2016

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

A shout out for Live Chat! Thanks for sharing @liggerz87

 

Screen Shot 2019-08-20 at 09.57.41.png

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Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Thanks @Glory1 for sharing some lovely feedback for the Business Customer Service team!

 

Screenshot of positive feedback post

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Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Some really nice words from @Stevemakk for Deborah in the Business Customer Service team!

 

Screenshot of positive feedback post

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iPhone 11 megathread! - Find out the latest info on the i Phone 11!
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Community Manager
Posts: 5,715
Registered: ‎23-07-2014

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

Awesome work by Jamaine from the customer services team! Thanks for the feedback  @Danniella!

 

Positive feedback by Danniella

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Community Manager
Posts: 5,337
Registered: ‎18-04-2018

Re: O2 Customer Service/Live Chat positive feedback archive!

[ Edited ]

@Ellyan shared some great feedback for the Pay as you go team with us smile

 

Screenshot of positive feedback post

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
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