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Posts: 16,395
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Registered: ‎13-08-2008

Not sure if I missed an official post ! But bill limits can now be set

See ofcom post here https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/mobile-...

All new contracts since 1/10/2018

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 16,395
Topics: 293
Kudos: 1,845
Ideas: 6
Registered: ‎13-08-2008

Re: Not sure if I missed an official post ! But bill limits can now be set

O2 help page on the subject 

https://www.o2.co.uk/help/account-and-billing/spend-cap

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Posts: 88,604
Topics: 535
Registered: ‎04-04-2012

Re: Not sure if I missed an official post ! But bill limits can now be set

Discussed here at the beginning of October https://community.o2.co.uk/t5/Pay-Monthly/Spend-Caps/m-p/1157845#M157710
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 16,395
Topics: 293
Kudos: 1,845
Ideas: 6
Registered: ‎13-08-2008

Re: Not sure if I missed an official post ! But bill limits can now be set

Thanks @MI5 strange the faq page has no mention of the date it affects o2 customers perhaps @Martin-O2 can get clarification and the faq updated if only new 1/10/2018  contracts 

iPhone xs 256gb on 20gb tariff o2 open discount
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Level 13: Prompter
Posts: 936
Registered: ‎22-01-2014

Re: Not sure if I missed an official post ! But bill limits can now be set

I ended up wearing this T-shirt. Ofcom ruling only makes the operators offer for accounts post 1st October 2018 and O2 followed that rule. I joined a few days before and guess what.....!

 

You can re-contract to get a cap though.

 

As I said at the time, for me this is a crazy one, everyone should get a cap if they ask for one.