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Posts: 94,658
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Registered: β€Ž04-04-2012

Re: Forum development & bugs updates

Thanks for the update Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Re: Forum development & bugs updates


@Cleoriff wrote:

Update as at 14.47.

 

 

Emails are coming in only relating to posts by the managers or if I get a PM from anyone.


... Or if someone gives you Kudos on one of your posts, where applicable. 

I always thought something was fundamentally wrong with the universe.
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Re: Forum development & bugs updates

Thank you for the update @Cleoriff - as my posts on this thread have been ignored [not by you or other members]

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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
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Re: Forum development & bugs updates

Sorry @Mi-Amigo I should have mentioned you in my previous post. It's a big issue for the community that notifications are not being generated. We've raised this as a high priority and it's been look into but we don't have any info on when it will be resolved yet. 

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Posts: 94,658
Topics: 543
Registered: β€Ž04-04-2012

Re: Forum development & bugs updates

Tell them it's whatever they changed around 1.30pm yesterday @Martin-O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Re: Forum development & bugs updates

[ Edited ]

@Martin-O2 wrote:

Sorry @Mi-Amigo I should have mentioned you in my previous post. It's a big issue for the community that notifications are not being generated. We've raised this as a high priority and it's been look into but we don't have any info on when it will be resolved yet. 


Thank you for the acknowledgement and for recognising the seriousness of the issue.

So you are aware - I received this notification:

  • Martin-O2 @mentioned you in Re: Forum development & bugs updates β€Ž[today] 16:13
     
    so it looks like tags from you [as Community Manager] is working but not from members of the Community.
    While I appreciate this being raised as high priority, I think it is disgusting and a total lack of respect that you have not been advised as to when this will resolved.
     
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Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

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Re: Forum development & bugs updates


@pgn wrote:

@Cleoriff wrote:

Update as at 14.47.

 

 

Emails are coming in only relating to posts by the managers or if I get a PM from anyone.


... Or if someone gives you Kudos on one of your posts, where applicable. 


I never get an email about kudos @pgn ? Just on my notification feed on the forum.

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Posts: 79,282
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Registered: β€Ž14-01-2013

Re: Forum development & bugs updates

Just to add, I had an email when I got a solution. As that was generated by @Martin-O2 I presume that was the reason.

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Re: Forum development & bugs updates


@Cleoriff wroteb

I never get an email about kudos @pgn ? Just on my notification feed on the forum.


Oh - dunno where I got that from... Confusion about Notifications vs e-mails, I guess. 

 

Damned annoying, regardless. 🀯

I always thought something was fundamentally wrong with the universe.
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Posts: 94,658
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Registered: β€Ž04-04-2012

Re: Forum development & bugs updates


@Cleoriff wrote:

Just to add, I had an email when I got a solution. As that was generated by @Martin-O2 I presume that was the reason.


Me too so that part is working fine. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)