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frank2
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i am absolutly discusted with O2 customer service . have spent the last 3 days trying to change the colour of new ipone ive purchased, every one of those 3 days i have spent anything from an hour to an hour and a half on the phone pleading to speak to a superviser twice i have been told one will call me back in the next 24 hours , no call . today my phone has arrived, and guess what , its the wrong colour....now ive been on the phone for the last 35 mins trying to cancal my contract . im off to vodefone.......

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Cleoriff
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Cancellation and re-ordering is the only way I am sure...

Edited to add....already said by @MI5 wink

Veritas Numquam Perit

Girl in a jacket
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MI5
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You can't change an order once placed. You have to cancel and re-order I'm afraid.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Cancellation and re-ordering is the only way I am sure...

Edited to add....already said by @MI5 wink

Veritas Numquam Perit

Girl in a jacket
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jonsie
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With o2 you can't amend an order. The phone has to be either accepted and received or delivery refused. Once the phone has been received by O2 you can order the colour you want. Good luck with Vodafone 

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Anonymous
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@jonsie wrote:

With o2 you can't amend an order. The phone has to be either accepted and received or delivery refused. Once the phone has been received by O2 you can order the colour you want. Good luck with Vodafone 


Vodafone will be the same 

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viridis
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Spray paint it.
Or put it in a case that covers the colour completely.
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Cleoriff
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@viridis wrote:
Spray paint it.
Or put it in a case that covers the colour completely.

Spray paint it? Good grief....LOL

Veritas Numquam Perit

Girl in a jacket
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viridis
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Relaaaaxxx
It's an iphone
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Cleoriff
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@viridis wrote:
Relaaaaxxx
It's an iphone

Oh that's ok then....Whistle

Veritas Numquam Perit

Girl in a jacket
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Anonymous
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@viridis wrote:
Relaaaaxxx
It's an iphone

Spray resistance then 

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