o2 insurance for my iPhone purchased from Aplle Store

[Anonymous]

Can anyone advise if they have purchased their iphone from a Apple store and got insurance from o2 as I have been trying for 3 weeks now and the o2 staff have no idea how to assist me and o2 are not getting back to me.The store tells me to call customer services and customer services tell me to go to the store.

Highly Frustrated right now.Any help?Anyone?

[Anonymous]

The apple store need to phone up to get it added.

[Anonymous]

Have you done this before and did it work

[Anonymous]

I got my iPhone from carphone warehouse then called o2 to insure it,
worked fine.

[Anonymous]

I too am looking to buy a pay and go Iphone from the apple store (mainly because it actually has them in stock)

I have been ringing o2 stores to check the stock of iphones and one girl I spoke to (who worked at the manchester shop) actually suggested I can go and buy one from apple because they have more stock. I asked her would I then be able to insure it if I went into an o2 shop. At first she said "yeh we can do that, just bring your reciept" but then she seemed to talk to someone (presumably a manager) and then came back and said they wouldnt be able to do that and I would have to buy the phone through the o2 shop.

Having heard her change her mind its confused me a bit. She didnt sound too sure and definate when she was talking about it so its made me nervous to go and buy an Iphone and then not be able to insure it.

Which way is it? Would I be able to take the paperwork I recieve from the apple store and get it insured? Or would o2 turn me down for the insurance because it wasnt bought through them?

[Anonymous]

o2 will insure you if you get it from o2 or apple.

If you get it from CPW then you have to take CPW's insurance.

[Anonymous]

I sold my iPhone 3G. My contract was still running so I bought a 3GS on Pay&Go from the Apple Store.

I gave O2 customer service a call. The man simply asked for the new handset's IMEI number and added it to the database.

Good luck!

[Anonymous]

o2 will insure you if you get it from o2 or apple.
If you get it from CPW then you have to take CPW's insurance.

I got my iphone from carphone warehose and called o2 for insurance its fine!

[Anonymous]

o2 will insure you if you get it from o2 or apple.
If you get it from CPW then you have to take CPW's insurance.

I got my iphone from carphone warehose and called o2 for insurance its fine!

No its not, you'll find if you ever need to make a claim the insurance underwriters will tell you its invalid. O2 do not insure 3rd party handsets.

[Anonymous]

o2 will insure you if you get it from o2 or apple.
If you get it from CPW then you have to take CPW's insurance.

I got my iphone from carphone warehose and called o2 for insurance its fine!

No its not, you'll find if you ever need to make a claim the insurance underwriters will tell you its invalid. O2 do not insure 3rd party handsets.

With all due respect....

I have an iphone purchased from the carphone warehouse.
the man in carphone warehouse asked me if I wanted insurance.
I declined as I felt £13 was way to high as my contract was £45 per month.
I called o2 within 14 days of purchase.
I added o2 premiere insurance at a cost of £7.50 per month
every month the insurance is taken out the same time as my phone contract
£52.50 pcm
I have only ever made one claim when I lost my phone.
my iphone was replaced within 2 days.


trust me, its fine!