Upfront cost

[0403]

I purchased a new iphone 15 promax phone contract with you and i pay 30 pound upfront cost two times and the credit check was failed aswell so how can i retrun my payment

[jonsie]

The upfront payments haven't left your bank account and will show as pending due to your bank having reserved the payments should the contract be accepted

The money will be made available to you again usually within 7 days