28-04-2025 11:53 - edited 28-04-2025 11:54
28-04-2025 11:53 - edited 28-04-2025 11:54
Hoping to get some advice. I switched (today) to a uSwitch affliate offer of 32GB for £8 pm and also had an existing Apple watch airtime (30 day rolling) plan which cost £5.10 per month. I was out of contract and was hit by the April increases (£9.80 pm for airtime and £7.12 for the watch). There was an existing discount on my bill (on the affiliate offer from uSwitch from last March) of £1.96 per month making the monthly total £14.96.
As I was out of contract, I took out a uSwitch deal today for £8pm (32GB) which has now been applied. What has happened is that the £1.96 discount has been removed so by reducing my phone cost from £9.80 to £8 per month, and keeping my watch airtime plan in place, I'm now paying more (£15.12 pm) than before I changed.
Having spoken to O2 customer services this morning they told me that despite being within the 14 day cooling off period for the uSwitch deal I signed up for today, if I cancel I cannot go back to my old contract. They say this is in the affiliate terms and conditions but I am unable to find this and they can't show me anything in writing.
They also say that if I cancel the watch airtime agreement (was out of contract in 2022) I am not able to get a new deal (with O2 or anywhere else) unless I buy a new watch from O2. The restriction is apparantly that once you cancel a watch contract you can't (ever) reinstate this as airtime only.
Can anyone please shed any light on this? As things stand unless I can make a change I plan to cancel the watch airtime agreement and go back to paying £8 per month in total.
Thanks for any advice.
on 28-04-2025 12:06
The discount on your last contract may not have been from uswitch.
I have the same tariff and there is no uswitch discount showing for me - I just pay the £8.00.
If you have more than one contract you are entitled to a multisave discount, although watches are usually excluded, so that is a mystery.
Also the bit about cancelling the watch plan and reusing the waych with O2 or elsewhere is complete 💩
28-04-2025 12:12 - edited 28-04-2025 12:17
28-04-2025 12:12 - edited 28-04-2025 12:17
The having to buy a new watch bit is bs, in my opinion - nothing stopping you from adding a watch to your existing iPhone on contract at any time Activate Apple Watch Guide (within the limits of MyO2's total device limitation, and O2's own peculiar way of adding, at £7/year, the watch to the phone contract).
The increase for an iPad or iWatch data only every April is only 0.75, 75p - but the phone contract always goes up by 1.80 from this April (thanks, Ofcom).
And the bit about reverting in 14 days, yes, there O2 CS are correct - your original deal may no longer exist.
Too many changes all at once, and a watch, makes O2 uncomfortable, @ossocafe.
on 28-04-2025 12:35
on 28-04-2025 12:35
Thanks for confirming re: the watch as it sounded like BS.
I don't know where the discount came from but it appeared when I did the same uSwitch deal last year.
I guess it could have been a multisave discount.
My plan is to cancel the watch then add it again and see what happens.
28-04-2025 12:36 - edited 28-04-2025 12:36
28-04-2025 12:36 - edited 28-04-2025 12:36
Thanks - the watch was already on the contract but I think I'll try to remove it and re-add. I don't think it's worth over £15pm (combined phone and watch) for my use and worst case is I go back to £8pm and have no watch contract which I can live with.
on 28-04-2025 13:54
on 28-04-2025 13:54
Unless you want to use the watch when away from the phone then I don't see the advantage of paying £7 per month.
Bluetooth does all I want
on 28-04-2025 15:42
on 28-04-2025 15:42
I'm beginning to think the same way. There have only been a handful of times when a watch-only cellular plan has actually been useful
on 28-04-2025 17:06
Pointless in my opinion too, esp as the cost keeps going up every year.
Won't be long before it's £20 a month !