network problem?

[Anonymous]

Is there a problem with the network....i can't call out but am receiving texts and can send texts

[adamtemp64]

o2 have a network problem just got an auto response when calling business customer service on 8002 from my phone saying they are working to fix.

[Anonymous]

Me too, no data network from around 11:00am

I can send and receive calls and texts but no safari, mail and apps that need data etc.

This is not the kind of service I like paying £35 a month for.

Regards

Matt

[Anonymous]

\Their automated response just says "london Area" I am up north at moment in Lancashire

[Anonymous]

and I am in Bristol...

[Anonymous]

Jsut spoke to customer service (she can only offer general advice as her systems are updating!) but she says its a network wide issue that engineers are lookign at and should be fixed within 24...... (I know, you thought the same as me "24 minutes" but no, fixed "within 24 HOURS"!!!

[Anonymous]

just seen a post elsewhere which suggests changing the APN setting for the data network as follws:-

Change APN from idata.o2.co.uk TO mobile.o2.co.uk

this works and I'm back on data but do I risk my data not being charged throught my unlimited bundle??

[Anonymous]

24 hours is ####

[Anonymous]

i dont have a apn setting just a wap one

[Anonymous]

this works and I'm back on data but do I risk my data not being charged throught my unlimited bundle??

o2 on their Twitter feed advised against changing APN as they can't guarantee you won't get charged for data.

SV

[Anonymous]

what if u dont have a apn just wap setting