on 16-03-2008 21:27
on 16-03-2008 21:27
on 22-07-2009 07:13
on 22-07-2009 07:13
on 22-07-2009 09:03
on 22-07-2009 09:03
on 22-07-2009 09:06
on 22-07-2009 09:06
on 22-07-2009 09:10
on 22-07-2009 09:10
on 22-07-2009 09:16
on 22-07-2009 09:16
on 22-07-2009 09:21
on 22-07-2009 09:21
They really should send a text message out, but there also should be a news area on the website- there is no official mention of the problem on the site at all. Also, they're saying on twitter that it's pay monthly customers, but I'm payg and haven't had any internet since yesterday morning! No mention of that at all.
I refuse to call them- and pay for the pleasure, when I'm already paying for an internet service that I'm not recieving! They're not going to give me the money back for the time I've had no access are they- I wouldn't mind so much if they were.
on 22-07-2009 09:26
on 22-07-2009 09:26
find some one with a pay mothly phone and get them to put you through
i do it i have a pay as you go as the int text is only 10p
on 22-07-2009 09:33
on 22-07-2009 09:33
find some one with a pay mothly phone and get them to put you through
i do it i have a pay as you go as the int text is only 10p
I don't really know what you mean, but I don't know anyone with a pay monthly o2 phone anyway. My family are all on other networks.
If you're saying I should get someone else to call them though, I really don't see the point. They're not going to actually tell us anything are they! My point really was that they have no right charging anybody for a call to customer services in the first place regarding a service that we're already paying for but not receiving- they're charging twice, but you still get nothing for it.
on 22-07-2009 09:38
on 22-07-2009 09:38
on 22-07-2009 09:40
on 22-07-2009 09:40