cancel
Showing results for 
Search instead for 
Did you mean: 

my order

Anonymous
Not applicable
Hi I placed a order yesterday and I had a email saying my order will cone today but I haven't herd anything else since it still says processing your order can some help me with what going on pls
Message 1 of 10
2,662 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 131365 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

That could be the case. However until your receive an email stating it's been dispatched then it hasn't. As suggested, give customer services a call and ask about the status of your order @Anonymous

Veritas Numquam Perit

Girl in a jacket
Message 5 of 10
2,643 Views
9 REPLIES 9

MI5
Level 94: Supreme
  • 153439 Posts
  • 653 Topics
  • 29303 Solutions
Registered:
Phone will be out of stock (they always are).
Chase it up with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
2,661 Views

Cleoriff
Level 94: Supreme
  • 131365 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

If it was in stock you would have received an email once it was dispatched ....

Veritas Numquam Perit

Girl in a jacket
Message 3 of 10
2,658 Views

Anonymous
Not applicable
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check
Message 4 of 10
2,646 Views

Cleoriff
  • 131365 Posts
  • 838 Topics
  • 7618 Solutions
Registered:

@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

That could be the case. However until your receive an email stating it's been dispatched then it hasn't. As suggested, give customer services a call and ask about the status of your order @Anonymous

Veritas Numquam Perit

Girl in a jacket
Message 5 of 10
2,644 Views

jonsie
Level 94: Supreme
  • 97466 Posts
  • 615 Topics
  • 7227 Solutions
Registered:

What phone did you order, it may help to know as if it was an iphone you could be waiting a while?

Message 6 of 10
2,639 Views

MI5
Level 94: Supreme
  • 153439 Posts
  • 653 Topics
  • 29303 Solutions
Registered:

@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

Not usually, no.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 10
2,638 Views

jonsie
Level 94: Supreme
  • 97466 Posts
  • 615 Topics
  • 7227 Solutions
Registered:
Message 8 of 10
2,635 Views

MI5
Level 94: Supreme
  • 153439 Posts
  • 653 Topics
  • 29303 Solutions
Registered:

@jonsie wrote:

In progress generally means out of stock.


At least 99% of the time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 10
2,630 Views

jonsie
Level 94: Supreme
  • 97466 Posts
  • 615 Topics
  • 7227 Solutions
Registered: