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my order

Anonymous
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Hi I placed a order yesterday and I had a email saying my order will cone today but I haven't herd anything else since it still says processing your order can some help me with what going on pls
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Cleoriff
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@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

That could be the case. However until your receive an email stating it's been dispatched then it hasn't. As suggested, give customer services a call and ask about the status of your order @Anonymous

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MI5
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Phone will be out of stock (they always are).
Chase it up with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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If it was in stock you would have received an email once it was dispatched ....

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Anonymous
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When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check
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Cleoriff
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@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

That could be the case. However until your receive an email stating it's been dispatched then it hasn't. As suggested, give customer services a call and ask about the status of your order @Anonymous

Veritas Numquam Perit

Girl in a jacket
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jonsie
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What phone did you order, it may help to know as if it was an iphone you could be waiting a while?

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MI5
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@Anonymous wrote:
When I order it said it was in stock and my freiend said when it still processing it means the still doing a credit check

Not usually, no.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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MI5
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@jonsie wrote:

In progress generally means out of stock.


At least 99% of the time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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